Terms of Service
Last updated: July 5, 2026
These Terms of Service (“Terms”) govern your access to and use of the website at clutter-cleaners.com, our AI chat assistant (“Clara”), and any related applications, tools, and services (collectively, the “Services”) operated by Clutter Cleaners (“we,” “us,” or “our”), a junk removal business located in Owensboro, Kentucky. By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.
Our Services
Clutter Cleaners provides junk removal and hauling services in the Owensboro, KY and Evansville, IN areas. Through our website and AI assistant, you can request price estimates, schedule appointments, and communicate with us about your service. We also operate internal applications and tools that connect to third-party platforms (such as Google Ads, Google Calendar, and Gmail) to manage our business operations. Access to those internal tools is restricted to authorized personnel of Clutter Cleaners and is not available to the general public.
Quotes, Pricing, and Appointments
Price estimates provided through our website or AI assistant are approximate and based on the information you provide. Final pricing may vary depending on the actual volume, weight, type of items, access conditions, and other factors observed on site. Scheduling an appointment does not guarantee a specific arrival time, and appointments may be rescheduled due to weather, capacity, or other circumstances. You are responsible for providing accurate information and safe, lawful access to the property where service is requested.
Use of the Services
You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to misuse the Services, interfere with their operation, attempt to gain unauthorized access to any part of the Services or related systems, or use the Services to transmit harmful, fraudulent, or unlawful content. We reserve the right to suspend or terminate access to the Services at any time, with or without notice, for conduct that we believe violates these Terms or is otherwise harmful.
Text Messaging
By providing your phone number and requesting a quote or booking a service, you consent to receive text messages related to your quote and appointment. Message and data rates may apply, and message frequency varies. You can opt out at any time by replying STOP, or reply HELP for assistance. For more information on how we handle your information, please see our Privacy Policy.
Intellectual Property
All content on our website and within the Services, including text, graphics, logos, and software, is the property of Clutter Cleaners or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without our prior written permission.
Third-Party Services
The Services rely on third-party providers, including OpenAI, Twilio, and Google, to function. Your use of the Services may be subject to those providers’ own terms and policies. We are not responsible for the practices, content, or availability of third-party services. Where our applications access third-party platforms such as Google, we do so in accordance with those platforms’ applicable terms and API policies.
Disclaimer of Warranties
The Services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure, or that price estimates will be accurate.
Limitation of Liability
To the fullest extent permitted by law, Clutter Cleaners and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of the Services. Nothing in these Terms limits liability that cannot be limited under applicable law.
Governing Law
These Terms are governed by and construed in accordance with the laws of the Commonwealth of Kentucky, without regard to its conflict of law principles. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the state and federal courts located in Kentucky.
Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the Services after any changes constitutes your acceptance of the updated Terms.
Contact Us
If you have any questions about these Terms, please contact us:
Clutter Cleaners
Owensboro, KY
Phone: 270-702-1556
Email: support@clutter-cleaners.com